Tech Help

technology trainer

Free resources to help you learn or improve technology skills.

At Your Library

Need help with technology questions or with using the Library’s electronic resources? We can help you by phone, by email, in person, or with one-on-one assistance during a Tech Basics Coaching session.

Tech Basics Coaching Sessions

With the help of Volunteer Tech Helpers, the Library offers one-on-one Tech Basics Coaching sessions covering these basic skills:

  • Computer, tablet, e-reader, and smartphone skills
  • Setting up and using email
  • Internet searching
  • Facebook and other social media
  • Library catalog and online resources
  • Downloading or streaming the library’s ebooks, audiobooks, and magazines.

Sessions take place on Wednesday afternoons at the Central Library. Please check the event calendar for upcoming sessions. To register for a session, call the Help Desk at (360) 778-7323.

Are you interested in becoming a Volunteer Tech Helper?

TechBoomers Open Lab Sessions

Learn how to use popular website and apps in a TechBoomers Open Lab session offered at the Central Library. TechBoomers is an education website with free tutorials especially designed for technology newcomers.

TechBoomers courses cover websites and apps in these subjects:

  • Social – such as Facebook, Twitter, Reddit
  • Entertainment – such as YouTube, Hulu, Spotify
  • Shopping – such as ebay, Amazon, Etsy
  • Education – such as Wikipedia, WebMD, StumbleUpon
  • Everyday online life – such as PayPal, Dropbox, Google Drive

How the Open Lab works:

  • Bring your device to the library (laptop, tablet, smartphone)
  • Use the library laptops to access TechBoomers courses, including watching short videos
  • Volunteer Tech Helpers and a librarian will be available if you have any questions or need help
  • You can continue learning at home

Sessions take place monthly on Saturday afternoons at the Central Library. Please check the event calendar for upcoming sessions. Drop in, no registration necessary. Questions? Ask us!

Need help downloading ebooks and audiobooks from Washington Anytime Library?

Microsoft Imagine Academy

Library card holders can learn technology skills online for free through Microsoft Imagine Academy.  Microsoft Imagine Academy offers training on Microsoft products including Word, Excel, and Access. This program is available to all Washington State residents through partnerships with public libraries.

Free Community Tech Help

Goodwill Job Training and Education Center
1115 E. Sunset Drive, Bellingham (360) 738-0483
Goodwill’s Job Training and Education Center offers free classes aimed at job readiness and computer classes on computing basics, Word, Excel, and Open Career Building Lab.

WorkSource Whatcom
101 Prospect Street, Bellingham (360) 676-3212
WorkSource Whatcom offers free classes and open labs staffed by the NW Computer Literacy Instruction Corps. Free classes on basic computing and email, basic Excel, basic Word, and basic Powerpoint.

Free Online Tech Help

GCF LearnFree
The Goodwill Community Foundation has created online tutorials to help you use new software, or brush up on skills you have previously learned. There are lessons on computer basics, internet searching, Microsoft Office products, social media, and setting up email accounts.

DigitalLearn is a great resource for beginners. If you are new to computers, haven’t used them in a while, or feel unsure or uncomfortable, check out their simple, short videos on computer and internet basics.

EveryoneOn is a nationwide campaign to get everyone on the internet. Use this site to discover discounted internet service and computer offers in your area.

Techboomers introduces users to trusted websites and apps with tutorials in a language suited to those not the most tech-savvy. Learn what a particular website does, why you would want to use it, pros and cons, and then see step-by-step how to use it. Includes social, entertainment, shopping and educational sites.