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Tech Help

Free resources to help you learn or improve technology skills.

At Your Library

Need help with technology questions or with using the Library’s electronic resources? We can help you by phone, by email, in person, or with one-on-one assistance during a Tech Basics Coaching session. Additional online tutorials  on software and computer programming are freely available to Bellingham Public Library cardholders via the Learning Resources page.

This service is not available at this time.

With the help of Volunteer Tech Helpers, the Library offers one-on-one Tech Basics Coaching sessions covering these basic skills:

  • Computer, tablet, e-reader, and smartphone skills
  • Setting up and using email
  • Internet searching
  • Facebook and other social media
  • Library catalog and online resources
  • Downloading or streaming the library’s ebooks, audiobooks, and magazines.

Sessions take place on every Wednesday afternoon at the Central Library. Please check the event calendar for upcoming sessions. To register for a session, call the Help Desk at (360) 778-7323.

Are you interested in becoming a Volunteer Tech Helper?

Library card holders can access ebooks and eaudiobooks through Washington Anytime Library.

Goodwill Job Training and Education Center
1115 E. Sunset Drive, Bellingham (360) 738-0483
Goodwill’s Job Training and Education Center offers free classes aimed at job readiness and computer classes on computing basics, keyboarding, and Microsoft Outlook, Excel and Word.

NW Computer Literacy Instruction Corps
101 Prospect Street, Bellingham (360) 676-3212
The NW Computer Literacy Instruction Corps are volunteers who teach free beginner level computer classes and provide tutoring assistance. They are a program of the Northwest Workforce Council. Classes and services are offered at WorkSource Whatcom.

GCF LearnFree
The Goodwill Community Foundation has created online tutorials to help you use new software, or brush up on skills you have previously learned. There are lessons on computer basics, internet searching, Microsoft Office products, social media, and setting up email accounts.

DigitalLearn is a great resource for beginners. If you are new to computers, haven’t used them in a while, or feel unsure or uncomfortable, check out their simple, short videos on computer and internet basics.

EveryoneOn is a nationwide campaign to get everyone on the internet. Use this site to discover discounted internet service and low cost computer offers in your area.

Techboomers introduces users to trusted websites and apps. They use videos and written tutorials in language suited to those who may not be the most tech-savvy. Learn what a particular website does, why you would want to use it, pros and cons, and then see step-by-step how to use it. Includes social, entertainment, shopping and educational sites.

TAG Reconnect
Organized by the Technology Alliance Group for Northwest Washington, Reconnect is a project of several local non-profits and government agencies to provide technology resources, training, and support to individuals.

C4PIN – Computers for People in Need
Bellingham non-profit that refurbishes donated computers for distribution to local people and non-profits. Visit their website or call (360) 920-2387.

Emergency Broadband Benefit Program
The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. There are three ways for eligible households to apply:

  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application, and return it along with copies of documents showing proof of eligibility.

EveryoneOn is a nationwide campaign to get everyone on the internet. Use this site to discover discounted internet service and low cost computer offers in your area.

Internet Essentials from Comcast
Low-cost internet service and computers for qualifying customers.

Free WiFi Finder
The Washington State Department of Commerce has a map showing places in Washington to access WiFi.

WiFi Hotspot Lending
Bellingham Public Library has WiFi hotspots you can checkout for free!

WWU Academic Technology and User Services: Keep Connected
Links to resources to help students and others keep connected to the internet.