Tech Helper Volunteer Position

Job Location: Central Library

Reports to: Deborah Brewer

Position Overview:
Share your expertise by coaching adults as they learn tech skills

  • Work with adult learners at all levels of tech knowledge
  • Tutor one-on-one in either of the following sessions:
    • Tech Basics Coaching Sessions: must be available 2-4 p.m. Wednesdays
    • TechBoomers Open Labs: must be available 3-5 p.m. selected Saturdays
  • Help adult students learn at their own pace
  • Tech subjects include: basic computer, tablet, eReader or smartphone skills; internet and browser skills; setting up email and social media accounts; learning how to use apps and websites; and streaming or downloading free library eBooks, audiobooks, and magazines

Benefits of volunteering:

  • Make a big difference in a person’s life
  • Opportunity to use your computer and training skills
  • Earn community service hours
  • Gain new skills and experiences
  • Be a part of the library team

Requirements:

  • 16 years or older, if under 18, must have permission from parent or legal guardian
  • Availability on days Tech Basics Coaching or TechBoomers Open Labs are held
  • Ability to convey a positive, friendly attitude
  • Ability to work with adults of all tech levels with patience and politeness
  • Computer, internet and mobile device skills
  • Willingness to use recommended training resources and handouts
  • Dependable transportation and phone number or email
  • Ability to pass a criminal background check

Training and support provided:

  • One hour library orientation, followed by one hour library digital content training, and ongoing training in Tech Basics Coaching sessions and TechBoomer Open Labs
  • Regular contact with Volunteer Coordinator to give your feedback and discuss possible improvements or changes

Time commitment:

  • 2 to 8 hours a month, depending on your availability for scheduled events.
  • Volunteers are scheduled up to two months in advance
  • Involves volunteering 2-4 p.m. Wednesdays and/or 3-5 p.m. Saturdays

Length of commitment:

  • Minimum three-month commitment

Expectations

  • Follow library policy, procedures, guidelines, and values
  • Convey a positive attitude with public, staff, or other volunteers

The inability to meet the above expectations will end the volunteer opportunity.

Apply Online