Library services resume after successful system update

January 7, 2019 10:36 pm
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The Bellingham Public Library has successfully completed a scheduled update of its Integrated Library System, though a few impacts to patrons remain. Library leaders and staff wish to extend thanks to all patrons for their patience during this transition and while we learn our new system.

Here’s what patrons can expect January 8-14, 2019:

  • Most services have resumed as usual. Items are being checked in, holds are available, self-check stations are available, and item request services have resumed.
  • Our shelved collections at all locations may be sparse for several days, while we catch up from over a week without checking items in!
  • No payments will be taken for fines, fees and other financial transactions until at least January 14, while the financial portion of our system is updated.
  • Software systems and data migration remain in transition, so there may be small glitches.
  • Library staff are learning new systems and procedures, so there may be occasional service delays.

Library director Rebecca Judd said she is thankful to patrons for their patience during this transition, and offered special thanks to all library staff.

“The steps required to migrate to our new system involved all library staff. I’m grateful to everyone for their hard work and dedication to making the transition smooth and successful,” she said.

Improvements offered by the new system include improved data security and more efficient work flows. Judd said she also anticipates the availability of additional contemporary features through Polaris in the months and years ahead.

For more information, stop by and talk with our staff or Ask Us.